If you grew up in Aotearoa, Hannahs is the shoe store you’ve probably walked past a hundred times—and walked out of with something that actually fits. From school shoes to winter boots to everyday sneakers, Hannahs has been part of New Zealand streets for generations. This guide explains what Hannahs is, how shopping there works (online and in-store), the main types of footwear you’ll find, pros and cons, and how to choose the right pair for our climate and lifestyles.
What is
Hannahs is a long-standing New Zealand footwear retailer founded in the 19th century by Robert Hannah. Over time it grew from a small bootmaking business into a nationwide chain. Today, Hannahs focuses on family footwear—men’s, women’s, and kids’—with a mix of international labels and house brands, plus seasonal ranges that suit New Zealand conditions.
Shoppers know Hannahs for approachable prices, dependable school shoes, and practical styles that work for work, weekends, and wet footpaths. You’ll find stores in many city centres and malls, along with an online store that ships across the country.
How it works
Shopping at Hannahs in-store
Walk into a Hannahs and you’ll usually get hands-on help: measuring, trying sizes, checking width, and comparing styles on the spot. Staff can advise on materials (leather vs synthetic), care, and whether a style is likely to stretch or keep its shape. If your size isn’t on the shelf, they can often check stock at nearby stores or order it in.
Shopping at Hannahs online
The online store lets you filter by size, width, colour, and price. You can check availability, choose delivery, or pick up in-store when offered. Standard New Zealand payment options are supported, and delivery covers urban and rural addresses. Returns and exchanges are straightforward under New Zealand consumer law, and you can usually return online orders in-store.
Step-by-step: Buying from Hannahs online
- Measure both feet in the evening when they’re slightly larger.
- Use the size guide on the product page and note whether sizing is in NZ/US/UK/EU.
- Filter by your size and width, then short-list two or three styles.
- Read the material details and sole type; look for grip if you’ll be on wet pavements.
- Check store availability if you prefer to try on via Click & Collect (when offered).
- Add to cart, select delivery or pick up, and complete payment.
- Try shoes on indoors on a clean surface; keep swing tags and box until you’re sure.
Types / examples
Everyday categories you’ll find at Hannahs
- Sneakers: from athleisure to walk-friendly trainers with cushioning and breathable uppers.
- Boots: Chelsea, lace-up, and waterproof options suited to NZ winters and commutes.
- Sandals and slides: casual beach styles, comfort footbeds, and dress sandals.
- Dress shoes: loafers, heels, and oxfords for offices, events, and school formals.
- School shoes: black leather lace-ups, Mary Janes, and T-bars built to handle playgrounds.
- Comfort and support: shoes with arch support, removable insoles, and wider fits.
- Work-safe options: non-slip soles and closed-toe styles for hospitality and retail.
What to choose for common New Zealand situations
| Situation | Recommended shoe type | Key features to look for | Why it matters |
|---|---|---|---|
| City commute in winter | Leather ankle boots | Rubber outsole, moderate heel, water-resistant finish | Grip and dryness on slick, wet footpaths |
| Weekend errands | Supportive sneakers | Breathable mesh or leather, cushioning, stable heel counter | All-day comfort without hotspots |
| School term | Black leather school shoes | Reinforced toe, durable stitching, polishable leather | Long-lasting and uniform-compliant |
| Wet summer walks | Adjustable sandals | Quick-dry straps, contoured footbed, non-slip sole | Secure fit and faster drying |
| Hospitality shifts | Closed-toe comfort shoes | Non-slip outsole, cushioned midsole, easy-clean upper | Safety and comfort on hard floors |
Pros and cons
Advantages of buying at Hannahs
- Local support: covered by the Consumer Guarantees Act with easy in-store help.
- Fit assistance: try on multiple sizes and widths; immediate feedback from staff.
- Range balance: practical everyday styles plus dress options, school shoes, and seasonal releases.
- Care products and advice: polish, protection spray, and simple aftercare instructions.
Potential drawbacks
- Limited specialty performance gear: marathon racers or niche hiking boots may require a specialist store.
- Popular sizes sell out fast in peak seasons like back-to-school and winter.
- Not every store carries full width ranges; you may need to order in your size.
How to use or choose
Fit first: getting your size right at Hannahs
Comfort lives or dies on fit. Feet expand during the day and often differ slightly in length. Try shoes later in the afternoon and fit the longer foot. In New Zealand you’ll see UK, EU, and US sizing across brands, so always check the conversion on the product page or box—don’t assume your size is identical across styles.
- Length: You want roughly a thumb’s width in front of your longest toe when standing.
- Width: If the upper wrinkles or the side of your foot bulges, try a wider option.
- Heel hold: Your heel should stay put; slipping means blisters.
- Flex point: The shoe should bend where your toes naturally bend.
- Socks: Try on with the socks you’ll actually wear, especially for school or work.
Materials and build quality
- Leather: Durable, moulds to your foot, polishable; great for school and work.
- Synthetics/mesh: Lighter and quick-drying; ideal for summer and casual wear.
- Outsoles: Look for rubber or quality synthetics with tread for wet surfaces.
- Stitching and joins: Even stitching and secure bonding signal better longevity.
Support and comfort features
- Removable insoles: Useful if you wear orthotics; check the insole can be swapped.
- Arch support: Helps reduce fatigue on long days on your feet.
- Cushioning: EVA or similar foams soften impact on concrete and tile floors.
- Weight: Lighter shoes reduce effort over time, but don’t trade away necessary support.
Back-to-school checklist at Hannahs
- Uniform policy: Most NZ schools require plain black leather; avoid contrasting logos.
- Toe protection: Reinforced front helps against scuffs and kicks.
- Laces vs strap: Laces secure better; straps are faster for younger kids.
- Grow room: A little space is fine, but not so much the heel slips.
Comparison: Buying from Hannahs vs overseas online stores
| Factor | Hannahs (NZ retailer) | Overseas online sellers |
|---|---|---|
| Consumer protection | Covered by NZ Consumer Guarantees Act (CGA) | Varies; may not be covered by NZ law |
| Fit and exchanges | Try in-store; easy local returns | Return shipping costs and delays |
| Delivery time | Domestic shipping timeframes | Longer shipping; possible customs holds |
| Sizing consistency | Local guidance on NZ/UK/US/EU conversions | Conversions may differ by region |
| Aftercare | In-store advice and care products | Online-only support |
Care and longevity
- Waterproofing: Spray leather and fabric before first wear, then reapply after heavy rain.
- Rotation: Alternate pairs to let insoles dry; it extends life and keeps odour down.
- Cleaning: Wipe salt and mud promptly; polish leather school shoes weekly.
- Storage: Keep away from direct heat; stuff with paper to maintain shape.
FAQ
Is Hannahs a New Zealand company?
Yes. Hannahs began in New Zealand in the 19th century under founder Robert Hannah and grew into a nationwide footwear retailer.
Does Hannahs sell men’s, women’s, and kids’ shoes?
Yes. The range covers family footwear, including school shoes, casual sneakers, boots, and dress styles.
What sizes does Hannahs use—NZ, US, UK, or EU?
Brands vary. You’ll see UK, US, and EU sizing on different labels. Always check the size guide on the product page or box, and try on if possible.
Can I return online purchases to a Hannahs store?
In New Zealand, it’s common to allow in-store returns for online orders. Check the returns policy at checkout for the exact process and timeframes.
Does Hannahs offer wide-fit shoes?
Many styles include different widths or naturally roomier fits. Staff can help identify wider options or order your size if it isn’t on the shelf.
What should I look for in school shoes at Hannahs?
Choose black leather with a sturdy sole, reinforced toe, and secure fastening. Aim for a snug heel and a little room at the front for growth.
How do I know if a shoe at Hannahs is right for wet weather?
Check for a rubber outsole with defined tread, water-resistant materials, and a secure upper. Leather with a protective spray performs well for daily winter wear.
Does Hannahs stock shoe care products?
Yes. You’ll find polish, waterproofing sprays, brushes, and cleaning kits, along with advice on how and when to use them.
Is Hannahs the same as Number One Shoes?
They are separate retail brands operating in New Zealand. You’ll sometimes see them mentioned together in the market, but each has its own store identity and product mix.
Any quick tips for buying from Hannahs?
- Shop late afternoon for truer sizing and try both feet.
- Walk on a hard surface in-store; check heel slip and toe room.
- Match the outsole to your daily surfaces—tiles, concrete, wet pavements.
- Protect new shoes before first wear and rotate pairs through the week.
How Hannahs fits into everyday NZ life
Hannahs sits in a practical sweet spot: solid shoes for real-world use, with sizing you can try today and support you can tap into tomorrow. For New Zealanders who want fit, function, and a straightforward shopping experience—without waiting on international shipping—it’s a dependable first stop. Whether you’re kitting out the kids for term, replacing soaked winter boots, or chasing a pair of comfortable work shoes, Hannahs keeps the process simple and close to home.